Another chef is gone—again. Owners get a polished goodbye, but no explanation for losing another key team member. Chef Hector worked hard, stepped up after so many others abruptly walked-out under our GM, and now he’s suddenly out with yet, another “generous package.”
$30,000 plus we’re told for this NDA exit. Down from $80,000 for the last one. Why? What happened -again? Why does this keep happening?
Why the large exit packages for so many F&B staff under GM Scott Auer?
Too many departing key managers receive large payouts in exchange for signed NDAs not to disclose or sue us. The reasons and costs are never disclosed—and our questions are ignored -and our costs keep rising due to what? Poor management?
Turnover on the F&B team isn’t just high—it’s unsustainable and costly to property owners.
How many chefs and managers have we lost in three years? How many got buyouts? What’s the real cost in lost food service and property owner dollars? Can we have a board member please answer these questions?
Our GM’s pattern is clear:
- No transparency.
- Spin, not answers.
- No accountability.
Buzzwords like “vision” and phrases like “it’s gonna be SO great” from our GM are NOT enough. Residents deserve real management, not just the appearance of it. We need an elected POA Board that can stop with the spin support.
This isn’t just an F&B issue. It’s a management issue. Until we demand answers from our elected POA Board members, management won’t change, and our Big Canoe costs will go up and our Big Canoe experience will decline.
It’s time for our elected Board to hold our GM accountable. Big Canoe needs accountability from the top.
With Respect, A Growing Group of Concerned Property Owners & Residents
